Addressing the need for renewal
Today's business organisations are experiencing an increasing demand to adapt with dexterity and speed to frequently changing external and internal environments. The necessity for this flexibility in the modern business environment is now further enhanced by rapid globalisation of the world economy, increased global competition, and progressive technological changes. Organ isations which do not know how to adapt to these changes get left behind in haste. As a consequence, performance declines, profits plummet, workforce morale decreases, product quality drops, and worker dissatisfaction and attrition rates accelerate.
These are symptoms of inadequate organisational adaptaton. Too often, top management reacts to problematic situations with "quick fix” solutions such as pay increases, staff reorganisation, relocation, or even drastically, closing up shop. Quick solutions usually do not result in positive outcomes because the specific problems fail to be addressed. Without a proper diagnosis, most prescribed treatments cannot offer remedy to organisational deficiencies.
Organisational Consultants, Ltd. have provided public and private sector organisations in Asia, Europe, North America and Africa with effective solutions to these types of problems through the use of our expert management surveys.
Objectives
The primary objective of the management survey is to provide top management with the necessary information to improve organ isational effectiveness through the use of two types of surveys:
- Organisation climate survey
- Organisation culture survey
The organisation climate survey will:
- Clarify the problems which create frustration and/or inhibit motivation in the workplace
- Identify areas where bener people management, or bener product management will produce improved performance.
The organisation culture survey will:
- Diagnose present strengths and weaknesses in the organisation's effectiveness
- Design and suggest new organisational culture values and management systems in order to improve the adaptation and integration skills of the entire organisation.
Approach
- Define survey's objectives with top management
- Design and administer employee questionnaire
- Analyse data from completed questionnaires
- Report to management and feedback to employees
- Develop action programmes for improved performance.
Management surveys concentrate on the following core categories:
Organisation climate
- Work organization
- Job satisfaction and morale
- Supervisory management
- Pay, career and promotion
- Job training and development
Organisation culture
- Performance orientation
- People management
- Client orientation
- Information and communication
- Product quality and portfolio
- Cost consciousness
- Corporate image
- Technology and innovation
Benefits to the organisation
Management surveys offer top management a useful method for understanding their organisation's performance problems. By inquiring about the attitudes and opinions of their employees, these surveys clarify for top management the problem issues and what can be done to improve on these issues. As an experienced third party, Organisational Consultants, Ltd. is able to work separately and directly with employees and management to non-partially analyse the problems, and subsequently develop a strategy for change.